(009) — Support
Email supportparagon@goparlay.ioSend an email→Get in touch.
We’re a small team and we read every message. Email us and we’ll get back to you within one business day.
What we can help with
Account & sign-in
Trouble with your magic-link sign-in, or want to change the email on your account.
Billing & subscriptions
Questions about your plan, the free trial, renewals, or refunds.
Your data
Export your recordings and analyses, or delete your account and everything in it.
Bugs & feedback
Something not working as expected, or an idea to make Paragon better.
Managing your account
- Export or delete your data from the app under Profile → Account. Deleting your account permanently removes your recordings and analyses.
- Manage your subscription in iOS Settings → Apple ID → Subscriptions. Cancel anytime; refunds are handled through Apple.
- Review our Privacy Policy and Terms of Service.
Paragon is an iPhone app by Parlay. Support is handled at paragon@goparlay.io.